EU Right of Withdrawal - Custom & Made-to-Order Items
Please note that all sharkcityozark.com products are custom-made and produced to your individual specifications. Under EU consumer law (Directive 2011/83/EU, Article 16(c)), the right of withdrawal does not apply to goods that are clearly personalized or made to the consumer's specifications. Withdrawal requests submitted for custom orders will be reviewed and may be declined on this basis. If you have questions about your order, please contact us directly.
